How it Works
NannyServices.ca offers families across Canada a faster, more affordable way to find trusted babysitters, nannies, senior caregivers, pet sitters, tutors, private drivers, and family cooks. Unlike traditional agencies, our platform puts you in full control. With a simple, user-friendly interface, you can browse thousands of detailed profiles or post a job to attract candidates. You connect and pay caregivers directly—no middleman, no hidden fees.
Every employer that registers and subscribes to NannyServices.ca will not only have full access to the database of thousands of jobseekers but will also have the opportunity to create as many job postings as they like so those job seekers can also find them. Our sophisticated system has been designed to enable you to modify your search to screen nannies according to your specific requirements, in order to find only the most suitable candidates. We strongly encourage our job seekers to provide references and to complete police background checks so that you can be confident of a safe choice.
NannyServices.ca understands that you know better than anyone who will best fit the needs of your family, and that is why you are given full control to search and contact applicants directly. Why pay thousands of dollars in agency fees for a middle man when you are the expert on who will be right for your family.
After registering on NannyServices.ca, you can search for the type of provider you need. Each profile has a contact form where you can send a message directly. When the caregiver replies, you’ll get an email or in-app notification and can continue the conversation in your My Messages section. Many caregivers also share their phone numbers, so you may contact them directly. With a free Basic Membership, you can send one initial message and view the response (without contact details). To unlock full communication and exchange contact information, a Premium Membership is required.
Posting a job is completely free, and you can create more than one listing — for example, if you need both a full-time nanny and a weekly house cleaner. We recommend writing a detailed job description so that suitable candidates can easily find and contact you. To post a job: 1. Click "Post a Job". 2. Select the job type and fill in the details (position, requirements, hours, etc.). 3. Publish your listing. All responses will appear under My Messages and Candidate Applications. If you choose to display your phone number, candidates may also contact you directly by phone. Based on your job description, our smart matching system will also suggest suitable candidates for your position.
You will receive responses to your job post in My Messages or by phone (optional).
Basic Membership: Free to join. Search for care providers in your area, send one free message to a provider, and read their reply (without contact details). Post your job and receive responses. To continue conversations without limits, simply upgrade to Premium.
Premium Membership: Unlock full access to all features and connect with the right caregiver faster. View provider contact details and references, post unlimited detailed job postings, and communicate freely with candidates. Plans start at just $9/month (depending on subscription type and duration) — usually the equivalent of only 1–3 hours of a caregiver’s work. Since most families hire for long-term care, the cost is small compared to the peace of mind and convenience you gain. Premium can be purchased directly from your account after registration.
To cancel the automatic renewal, simply log in to your Account and go to Purchases. You can cancel the renewal of Premium membership before its expiration date at any time. You will still have access during the amount of time that was paid for.
*Please note, cancellations need to be requested at least 1 day before the last date shown on the invoice to prevent the automatic charge. You can see your invoice in Purchases.
Simply Log in, click on My Jobs and click on the Deactivate icon next to your job link. Your contact information will be removed and you will no longer receive messages or phone calls from potential jobseekers about this job. The job is saved. If you need to advertise again, you can reactivate the job post at any time.
To deactivate your account, log in and click on Settings from the menu, then select DEACTIVATE account. You can reactivate your account at any time.
Go to Personal Info and make the desired changes. It is advisable to keep your information updated. Updating new data on the site after editing can take up to 5 minutes.
Click SIGN IN and click the link "Forgot your password?" , and enter your e-mail address. Then click RESTORE. If you are using a spam filter, please make sure that messages from NannyServices.ca are not blocked.
To manage your account, please log into your personal account and click on "Settings" on the menu page and reactivate or deactivate your account.
To upload your member ID photo, click on “Personal info” on the menu. Scroll down to “Upload your profile photo” then click +ADD, then click UPLOAD A PHOTO and choose one. Adjust the photo, then SAVE.
To delete a photo, click the delete icon (trash can), then click YES.
Your member ID photo will be used in message communications and on your job posts as a default.
You can upload/delete a different photo for each type of job you post. Go to the edit job icon and upload or delete your photo. If there is no job post photo, your member ID photo will be used as a default in all job posts.
Yes, jobseekers have the opportunity to upload their important documents for you to see. We recommend, however, that you ask the jobseeker to provide you with hard copies during the in-person interview.
While we do review the uploaded documents, we cannot verify them to guarantee authenticity.
Both employers and caregivers can leave reviews for each other. Reviews are an essential part of building trust and transparency on NannyServices.ca. The more honest feedback you share, the easier it is for others to make informed decisions. Even if a review isn’t completely positive, it still helps other families and employers see the full picture and understand what to expect when hiring a caregiver. To leave a review about a caregiver, log in to your account, find the person’s profile, and write a short comment along with a rating based on your experience. Positive reviews from your previous employees help increase trust from new candidates and make your job postings more visible and appealing to top caregivers. If you’d like to request a review from your former employees, go to the “Request a Review” section. From there, you can send a request to: - a caregiver registered on NannyServices.ca that you’ve previously worked with; - or a caregiver you employed outside the platform. All reviews are verified by our moderation team and published only after approval. At NannyServices.ca, we believe in honesty and transparency. Our goal is to ensure every employer can access real, verified feedback and make confident hiring decisions based on genuine experience.
Your employee’s salary will be subject to a variety of factors including length and type of prior work experience, your requirements, the number of children you have, your children's ages, the job's location, and the number of working hours required. The salary should not be less than the minimum provincial wage determined by each province.
You are free to negotiate this salary based on the skills and experience of your provider when you set out the conditions of the contract.