I’m currently working full-time as a Mental Health Case Manager. I have a passion working with children and youth and I am very detailed oriented. I pay close attention to the needs of the child and are creative. I’m very easy going and calm.

COTA, Toronto, ON IST - Mental Health Case Manager March 2025- Present • Conduct comprehensive assessments for client’s mental health, housing, employment, and social needs. • Develop individualized care plans in collaboration with clients and their families. • Provide ongoing case management, including coordinating and monitoring services. • Advocate for clients to access mental health supports, and financial assistance. • Facilitate referrals to psychiatrists, therapists, housing programs, and other community services. • Provide crisis intervention and deescalate strategies for clients in distress. • Assist in safety planning for clients at risk of harm to themselves and others. • Maintain accurate and timely case notes, reports, and assessments. • Track clients progress and adjust care plans as needed. COTA, Toronto, ON June 2023- March 2025 ARCS For Youth- Mental Health Youth Case Manager • Reviews and monitors ongoing eligibility for programs and services in accordance with Divisional policies, procedures, and Provincial legislation. • Works with equity deserving communities by applying an equity lens to support clients with their basic and financial needs, employment goals and service plans. • Identifies and assesses client needs to develop individualized service plans. Advocates on behalf of clients for services in areas of career opportunities, life skills, education, and primary health care, housing, and community support systems. TMU MA CYC STUDENT INTERN JAN 2024- APRIL 2024 360KIDS HOMEBASE Springboard, Toronto, ON Oct 2022- June 2023 Residential Counselor • Supported clients with service navigation and case planning to provide seamless and timely access to person-centered and employment support and services to address barriers to employment by phone/in person at various locations such as, community centers, site facilities and clients’ homes. • Recorded and documented medication, case plans, safety plans and interventions per client needs. • Monitored, updated, and prioritized service plans in conjunction with clients in accordance with legislative requirements and in response to changes in client circumstances, like family circumstances, and so on. YMCA Shelter, Toronto, ON. August 2019- Sept 2022 Community Shelter Worker • Worked collaboratively with shelter, and supervisory staff, to facilitate coordinated Housing First case management services for individuals and families to assist them in achieving housing stability in the community, ensuring clients receive appropriate counseling, support, or referrals, and mediating on their behalf with other service providers. • Managed administrative duties associated with shelter and institutional operations to provide various client funds, TTC tokens, taxis, and voucher issuance, and ensured appropriate controls and records are kept. • Responded to emergency situations involving clients by assessing the situation, presenting, and implementing solutions (e.g. contacting other agencies such, Police etc.) • Maintained current knowledge of community services, resources, policies, programs, procedures, and issues affecting clients. Education Toronto Metropolitan University, Toronto, ON Master of Art in Child and Youth Care Ryerson University, Toronto, ON Bachelor of Art in Child and Youth Care Seneca College, Toronto, ON Advanced Diploma in Child and Youth Care Professional Development. - Applied Suicide Intervention Skills Training - First Aid & CPR Level C Cert - Non-Violent Crisis Intervention Prevention - OCAN (Ontario Common Assessment of Needs)

Hold a Masters in Child and Youth Care. Have various experiences with children, youth and adults based various mental health concerns, taken social work courses and sociology courses.