My name is Jagroop (She/her). I am the youngest of three older sisters and and I love going to the beach. It is a place where I can find calmness and a sense of groundedness. I enjoy spending time with my family and also have a passion for travelling! I am a dedicated and compassionate individual with experience supporting children, youth, and families through trauma-informed and strength-based approaches. Currently employed as a casual Recreational Counselor at Aspire Richmond, I create inclusive recreational, social, and educational programs that foster personal growth, community integration, and meaningful relationships. My role emphasizes building trust, supporting behavior change, and empowering youth to develop independence and life skills. I have loved working with children, seeing them grow and develop throughout different stages of their lives has truly been a rewarding experience. Previously, as a Child and Youth Support Worker with Milieu Children and Family Services, I provided direct care and emotional support to young individuals with developmental disabilities, mental health challenges, and trauma-related needs. I collaborated with interdisciplinary teams to implement individualized care plans, built strong rapport with clients and families, and developed a deep understanding of the importance of secure relationships in promoting healing and resilience. My professional experience is supported by a Bachelor of Arts in Psychology with a minor in Counselling from Kwantlen Polytechnic University, where I graduated with distinction. I am currently advancing my expertise by pursuing a Master of Counseling Psychology at City University of Seattle (Vancouver campus). Fluent in both English and Punjabi, I bring cultural sensitivity, adaptability, and excellent communication skills to my work. Alongside my counseling and support experience, I offer strong organizational abilities, administrative competence, and a proven ability to work both independently and collaboratively. Passionate about making a positive difference, I am committed to contributing to the community where I can apply my skills, dedication, and empathy to enhance the well-being of individuals and families while continuing to grow as a professional in the counseling and human services field.

I have worked as a child and youth worker for about 3 years, I have been a childcare assistance for about 1 year and I have also worked as a recreational counsellor for children and youth for a number of months.  I have completed my Bachelors of Arts, in Psychology with a minor in counselling. I am currently pursing my Masters of Counseling Psychology.