I am a mother of three handsome boys and married to one man. I am originally from Kenya and am a permanent resident in Canada, about to apply for my citizenship next year. I worked during the COVID-19 season with all required PPE. I enjoyed making my patients' situations as comfortable as I could. I can work with minimal supervision. I am passionate and empathetic with my patients.

- 3 years of experience in Personal Support Worker roles - Diploma in Personal Support Worker with valid CPR and First aid certification - Experienced in caring for geriatric clients, Alzheimer’s/ Dementia patients & palliative care - Skilled in assisting with medication and personal hygiene of clients - Trained & experienced in safe transfer/back safety, infection prevention & mobility & fall prevention - Highly organized & skilled at balancing needs of clients in both medical and personal capacities - Completed WHMIS training and knowledge of Hoyer Ceiling Lifts - Accurate, adaptable & able to multitask in challenging situations and meet critical deadlines - Active listener with effective communication skills and compassion to serve clients with patience - Physically fit and flexible to work different shifts and schedules on short notice WORK EXPERIENCE Personal Support Worker Sep 2022 – Nov 2023 Spartan Health Care - Provided care to clients with difficult behavior and personalities - Worked under pressure and handled various tasks within a limited time frame - Adapted to constantly changing environment - Liaised with patients and visitors on a regular basis demonstrating excellent customer service - Provided emotional, physical, and mental support, attended to residents’ needs, and spent quality time comforting and calming residents experiencing anxiety Personal Support Worker April – Aug 2022 Spartan Health Care - Provided emotional, physical, and mental support, attended to residents’ needs, and spent quality time comforting and calming residents experiencing anxiety - Demonstrated awareness and commitment to safety while assisting bedridden clients with proper positioning in bed, using mobility equipment, and safe feeding techniques - Prepared and maintained records of client progress and services performed, reporting changes in client condition to supervisor; Updated files and completed documentation strictly maintaining confidentiality - Cleaned and disinfected rooms and furnishings to maintain safe, clean, and positive client environments - Coordinated care with other healthcare and support professionals. Personal Support Worker June – Nov 2020 Spartan Health Care - Assessed the needs of young people to correctly plan and deliver programs related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships, and bullying - Developed a relationship with young people based on respect and trust, ensuring they have a safe place to develop their identity and place in society - Worked in partnership with families and other key people in the young person's life, as well as with professionals from other organizations involved with young people such as social care, health, police, education, youth offending teams, and local authorities, in order to build a strong support network - Attended regular training and development opportunities to maintain an up-to-date knowledge of safeguarding, health, and safety, and local policy developments Housekeeping Jan - Jun 2021 Spartan Healthcare - Cleaning, laundering, washing, and general labor

- Food Handling - Certificate in Food Handling, Nov 2023 - Personal Support Worker, Anderson College, Toronto July 2021-March 2022 - Personal Support Worker, Vocational Training College Essor Montreal Feb 2021