Erica B.
With over 19 years of experience in customer service and client centered professions, excels at professionalism in all aspects of communication and willing to take on new challenges. Compassionate individual who is ready to go beyond to provide patient−inspired care without boundaries. Skills • Excellent verbal and written communication skills. • Proficient in all MS Office Software (Word, PowerPoint, Excel). • Ability to work effectively in a team setting or independently, can multi−task, manage high volume of Requirements. • Strong ability to problem−solve, use decision making skills and de−escalation skills for situations as needed. • Provides empathetic and compassionate care with kindness, sensitivity and understanding and culturally sensitive care. • Honours the client's rights to confidentiality and dignity.
Personal Support Worker March 2024 Langstaff Care Community Richmond Hill. ON Help residents with their everyday activities, and provide cognitive, social, emotional, and spiritual support. Provide Resident Supervision and Assistance. Provide Resident Care and Services. Support Resident Comfort & Well−being.