Experience working in the healthcare field Demonstrated empathy and understanding of clients’ needs: elderly, children, and disabled individuals Motivated, helpful, and patient with strong listening skills Strong analytical and problem solving abilities Ability to organize work and work under strict time constraints Able to respond to emergency situations Computer literacy: Word, Excel, Outlook, and Internet Capable of working independently as well as in a team environment Able to follow written and verbal instructions Read, write, and speak both English and French

Clarisse Personal Support Worker Whitby, ON L1R 0L3 ntclara5@gmail. com 613-604-1429 Experience working in the healthcare field Demonstrated empathy and understanding of clients' needs: elderly, children, and disabled individuals Standard First Aid / CPR Certificate Motivated, helpful, and patient with strong listening skills Strong analytical and problem solving abilities Ability to organize work and work under strict time constraints Able to respond to emergency situations Computer literacy: Word, Excel, Outlook, and Internet Capable of working independently as well as in a team environment Able to follow written and verbal instructions Read, write, and speak both English and French Informations personnelles Expיrience professionnelle Rehabilitation Support Worker Mariam's Footsteps - Edmonton, AB juin 2018 - juin 2020 Help create a safe and welcoming home environment for youth, Empower youth to make positive choices, Capitalize on teachable moments and support youth in developing life skills, Complete regular household duties, Contribute to a team that is constantly working towards quality programming Navigate crisis and or violent situations, Explore with clients their latent talents and interests and support them in the development of those talents and interests through education, advocacy, and mentoring/modeling Personal Support Worker Alternacare - Montrיal, QC 2017 - 2018 Provided personal, social, physical and emotional support to clients such as elderly, disabled persons and children Assisted clients with their daily living activities including, bathing, dressing, and feeding Ensured that clients took their medications as instructed Assisted clients with exercise, walking, playing games and accompanied them to outside recreational activities Prepared meals and performed household duties Ensured clients lived in a hygienic, comfortable and healthy environment Observed client and reported any changes in the client's condition Collection Agent Group Solution Collect - Montrיal, QC 2017 - 2017 Negotiated payment terms with customers Tracked payments and achieved set goals Clearly documented all relevant information on the debtor's account Traffic Attendant Indigo - Montrיal, QC 2016 - 2016 Welcomed and provided customers with information needed Oriented customers in the parking lot Ensured vehicle's safety Customer Service Agent Voxdata - Montrיal, QC 2015 - 2015 Managed incoming calls and customer service inquiries Identified customers' needs and provided them with required information Ensured customers' satisfaction Followed-up with customers on a regular-basis Collection Agent Global Inc - Montrיal, QC 2014 - 2014 Advised customers of necessary actions for debt repayment Promptly ensured follow up by email and phone to customers about outstanding debts Maintained up-to-date customer contact information in the collections systems Responded and handled over. calls per day Customer Service Advisor Atelka - Montrיal, QC 2013 - 2013 Assisted clients with their needs Promoted, offered and sold products and services that met customers' needs Followed-up with customers and performed after-sales service Formation High School Diploma CDI College - Montrיal, QC 2015 - 2017 DEC Brulי High School - Toronto, ON 2006 Additional Experiences/Qualifications: