Karen has been with us for the past 2 years, she supported my elderly father who lived with us. Her ability to connect with respect and dignity has been paramount in his care. Karen took the time to exchange with dad and shared stories of their respective cultures simply to keep him engaged and occupied. Punctual and reliable, we knew we could depend on her professionalism. Most importantly, Karen has the ability to be very empathetic however firm while managing health issues, all with the goal of nursing and caring simultaneously. Dad waited for her every morning and they called each other friends, he truly appreciated her and so do we.