Supervised and coordinated the activities of housekeeping staff to ensure optimal performance and cleanliness standards, resulting in a 25% improvement in overall cleanliness scores. · Trained new employees in housekeeping tasks and safety procedures, increasing team efficiency by 30%. · Conducted regular inspections to ensure cleanliness and adherence to established standards, reducing guest complaints by 40%. · Managed inventory of cleaning supplies and ensured timely replenishment, cutting supply costs by 15% through efficient resource management. · Addressed and resolved guest complaints promptly and effectively, leading to a 20% increase in customer satisfaction ratings. · Developed and implemented new cleaning techniques to enhance efficiency and effectiveness, boosting productivity by 20%

Friendly and engaging team player and leader able to inspire staff to perform their best. Detail-oriented and experienced housekeeping attendant supervisor and janitor passionate about maintaining cleanliness and hygiene. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and satisfaction. Regularly exceed performance goals, achieving a 20% increase in customer satisfaction ratings and a 15% reduction in cleaning supply costs. Skilled in inventory management and adept in the use of cleaning equipment and products.