I am a reliable, hardworking, and compassionate professional with a background in education, hospitality, and customer service. Originally from Ghana, I have over three years of hands-on experience in cleaning, guest relations, and customer support roles, where I consistently delivered high-quality service in fast-paced environments. I am fluent in both English and French, which allows me to communicate effectively with diverse clients and teams. I come from a close-knit, supportive family and value integrity, teamwork, and respect—qualities I bring into every workplace. I take pride in creating clean, organized, and welcoming environments, whether in hotels, homes, or office spaces. My interests include personal development, hygiene advocacy, and learning new technologies that make service delivery more efficient. I enjoy reading, organizing, and contributing to group efforts that support cleanliness and safety in community spaces. Employers appreciate my strong work ethic, attention to detail, adaptability, and ability to stay calm and solution-focused under pressure. I am currently seeking opportunities in Canada where I can grow professionally, contribute positively to a team, and make a real difference in the lives of customers and clients.

Room Attendant Sept. 2024 – Feb. 2025 Eastern Premier Hotel – Koforidua, Ghana • Executed daily cleaning of more than 15 guest rooms and communal areas, exceeding hospitality cleanliness standards. • Enhanced guest satisfaction through prompt resolution of concerns, contributing to a 12% online ratings increase. • Trained 3 new staff members on housekeeping standards, cleaning protocols, and customer interaction best practices. Room Attendant Feb. 2023 – Aug. 2023 Nasco Hotel – Ghana • Executed the clean-up and sanitization of averagely 12 guest rooms per shift, consistently meeting hotel cleanliness standards and turnaround times. • Maintained a 98% room inspection pass rate during monthly quality audits, demonstrating attention to detail and adherence to health and safety protocols. • Managed daily linen and supply inventory, reducing waste and contributing to a 10% cost saving in housekeeping operations. • Responded to guest requests and service calls within 10 minutes on average, helping maintain high guest satisfaction scores.