As a Psychotherapist with Counselling and Healing Services, I provided therapeutic support to adults recovering from motor vehicle accidents (MVAs), helping them navigate the emotional, psychological, and physical challenges associated with their recovery journey. I specialized in addressing trauma, anxiety, depression, and adjustment difficulties that commonly arise following an accident, using evidence-based therapeutic approaches tailored to each client’s unique needs. My responsibilities included conducting comprehensive assessments to understand each client’s emotional and mental health status, developing individualized treatment plans, and implementing therapeutic interventions to promote healing and resilience. I utilized a variety of therapeutic modalities, including Cognitive Behavioral Therapy (CBT), mindfulness techniques, and trauma-informed care, to support clients in processing their experiences and rebuilding their sense of safety and well-being. I maintained a compassionate, non-judgmental environment that encouraged clients to explore their thoughts and emotions, empowering them to develop coping strategies and regain a sense of control over their lives. I also collaborated with interdisciplinary healthcare teams, including physiotherapists, occupational therapists, and medical professionals, to ensure a holistic and coordinated approach to each client’s recovery. My role required strong communication skills, empathy, and cultural sensitivity, as I worked with clients from diverse backgrounds who were navigating complex emotional and physical challenges. I maintained accurate clinical documentation, adhered to ethical guidelines, and engaged in continuous professional development to stay informed about the latest therapeutic practices. Working as a Psychotherapist allowed me to make a meaningful impact by supporting individuals on their recovery journey, helping them rebuild their lives with resilience, hope, and renewed purpose.

As a registered social worker in a rehabilitative setting, my primary role is to support individuals transitioning from the hospital to their homes, long-term care facilities, or other forms of assisted living. I work within a 30-day reactivation program, where I assist older adults recovering from surgery or serious medical conditions that impact their mobility and independence. My responsibilities include conducting comprehensive assessments to understand each client’s medical, emotional, and social needs. Based on these assessments, I develop personalized care plans that promote safety, independence, and overall well-being. I collaborate closely with an interdisciplinary healthcare team, including occupational therapists, physiotherapists, nurses, and physicians, to ensure that all aspects of a client’s care are coordinated and aligned with their goals. I provide emotional support and counseling to clients and their families as they navigate the challenges associated with rehabilitation and transitioning to new living environments. This includes offering education on community resources, home care services, and financial supports to facilitate a smooth transition. I also advocate on behalf of my clients during discharge planning meetings and medical appointments, ensuring that their preferences and needs are respected and prioritized. Additionally, I assist with the practical aspects of transitioning, such as arranging transportation, coordinating home modifications, and setting up community supports or long-term care placements when necessary. My approach is always person-centered, emphasizing dignity, choice, and empowerment for each individual. My role is crucial in bridging the gap between hospital care and community living, helping clients regain their independence and improve their quality of life as they adjust to new circumstances.

As a Family Room Coordinator at SickKids Hospital, my role was to provide compassionate support to families with children receiving medical care, ensuring they had a comforting and supportive environment during challenging times. I managed the daily operations of the Ronald McDonald House Family Room, a dedicated space within the hospital where families could rest, recharge, and find emotional support close to their child’s bedside. My responsibilities included welcoming families, offering a warm and empathetic presence, and ensuring the room was a clean, safe, and supportive environment. I provided information about available resources, helped families navigate the hospital system, and offered emotional support during stressful and emotional moments. I also coordinated with hospital staff and volunteers to maintain a nurturing space that met the diverse needs of families from various cultural and socioeconomic backgrounds. I was responsible for managing daily logistics, including inventory management, volunteer supervision, and maintaining communication with the Ronald McDonald House team to ensure consistent service delivery. I also organized and facilitated recreational activities for siblings and parents to provide moments of respite and normalcy amidst the hospital experience. My role required strong communication and crisis management skills, as I often supported families dealing with medical uncertainties and emotional distress. Through active listening and empathetic engagement, I provided a safe space for families to express their concerns and find comfort. Working as a Family Room Coordinator allowed me to make a meaningful impact by offering emotional and practical support to families during their most challenging moments, ensuring they felt cared for and supported throughout their child’s medical journey.

As a Family Services Coordinator at Ronald McDonald House Charities, my role was to provide compassionate support and advocacy for families with seriously ill children, ensuring they had a safe, comfortable, and supportive place to stay while their child received medical care. I worked closely with families from diverse backgrounds, helping them navigate the challenges of having a child in the hospital and connecting them with necessary resources to ease their journey. My responsibilities included welcoming new families, conducting intake assessments, and ensuring a seamless check-in process to help them feel at home during a stressful time. I provided emotional support and crisis intervention, offering a listening ear and practical assistance to help families cope with the emotional and logistical challenges of caring for an ill child. I also facilitated communication between families and healthcare teams, advocating for their needs and ensuring they had access to relevant hospital and community resources. I coordinated daily activities and programs designed to provide moments of respite and connection, including family dinners, recreational events, and support groups, fostering a sense of community and comfort among families facing similar experiences. Additionally, I managed administrative tasks such as room assignments, maintaining accurate records, and collaborating with volunteers to ensure a welcoming and well-organized environment. My role required strong interpersonal skills, cultural sensitivity, and the ability to support families with empathy and respect during one of the most challenging periods of their lives. Working as a Family Services Coordinator allowed me to make a meaningful impact by providing emotional and practical support, helping families find hope and resilience amidst their child’s medical journey.