My name is Anica, a young, energetic and responsible person at 21 years old. I am passionate about my work and always strive to give my best. I have always paid close attention to detail my previous jobs, which helped me avoid mistakes. I am a hard-working and reliable person with excellent work habits.

* Waitress - Stambolijski - Niš, Serbia (2020-2021) * I provided excellent customer service to a diverse range of clientele, ensuring a positive dining experience. * I accurately took orders, served food and drinks, and efficiently processed payments. * I maintained a clean and organized work space, adhering to all health and safety regulations. * I successfully collaborated with team members to ensure smooth operations and exceed customer expectations. * I effectively resolved issues with dissatisfied customers, finding solutions that left them satisfied. * I possess excellent communication. Cleaner”Voralberg” Austria, 2022-2024 * Two years of experience cleaning hotels in Austria, including old and new properties. * Experience cleaning rooms, bathrooms, hallways and other common areas. * Ability to work independently and as part of a team. * Knowledge and application of cleaning standards. * Experience cleaning houses and other residential properties. Cleaner, Niš, Serbia, 2024 *Several months of experience cleaning in Serbia. *Experience in cleaning various types of properties 2023: Completed an online course "Effective Cleaning and Home Maintenance" on the Beeping platform, Nis, Serbia. This course provided me with knowledge about the latest cleaning techniques, eco-friendly cleaning products, and space organization. I use the acquired knowledge to keep my home clean and tidy, as well as to provide cleaning services on a professional level.